Tenants, or customers, can view and lodge their own quotes or job requests, as well as review and pay invoices for previous work completed.
With the simPRO Maintenance Planner add-on, tenants can even search assets listed within a simPRO system, and add those requiring maintenance to the quotes or jobs they request online.
Jobs or quotes can be assigned by FMs to a contractor listed within their simPRO system and pushed to the Contractor Portal, where contractors can access jobs they have been assigned, and provide updates like status changes, cost summaries and more.
Plus, if a contractor uses simPRO in their own business, jobs can pushed directly into their build from an FMs simPRO build, without needing the use of the portal.
simPRO allows facilities managers to view vital points in workflows like:
Unpaid invoices, inefficient attendance, customer frustration are all pain points that a seemingly great work flow can hide.
The system helps facilities managers stay on top of issues or blockages as they arise, and ensure they are making the most optimal decisions for the customer, contractor and building owner.
Common FM reports include:
Easily monitor all customers assets by using this report that pulls them into a single, comprehensive list. Compare different statuses, service history and more.
Quickly provide updates on assets with this test history report. Compare service dates on different assets, the contractors that performed them and more.
Compare costs incurred and jobs completed by contractors. Review invoices from their work, as well as summaries of costs, invoices and profit.
Get a comprehensive overview of assets that have been serviced each month. Also great to use as an annual service program matrix.
Review the condition of assets for customers and sites within a specified date range, and defect and rectification details of asset failures.
Take a look at recent asset tests within a date range and review the maintenance standards used. Email or print certifications as needed.
Oversee all activity taken, within a specified date range, on every asset on every site, like any defects, quotes raised to rectify them, and more.
Ensure jobs are being responded to within the nominated time with this report. Compare and contrast jobs with their assigned response times and more.
+61 7 3036 6183
31 McKechnie Drive
Eight Mile Plains
QLD 4113
Australia
